I have absolutely no complaints about this hotel, nor its staff. Everyone was extremely nice, including the shuttle drivers! Very clean, very organized… just a small home away from home!
Everything about Staybridge is excellent – cleanliness, friendliness of staff, breakfast – but the workout room really stands out – super clean, large sunny room, big dumbbells selection and weight workout are as well as nice cardio machines.
We travel for work and this hotel stands out from start to finish as on of the best hotel stays in years. Outstanding.
The stay was great! The food and drinks were a nice surprise:) I was also impressed with how organized you were when we were getting ready to leave by tagging our luggage and having it upon pick up from EPIC.
My two week stay was excellent! I was here for Epic training, and this hotel was recommended to me by a coworker. The room itself was very nice and clean with a full-size fridge, dishwasher, two burner stove, and microwave in the kitchen. The hotel had shuttle rides available everyday during the week for Epic classes and shuttles upon request to restaurants, including restaurants in downtown Madison. This was incredibly convenient because it allowed my coworker and I to forgo a rental car. The shuttle drivers were so friendly and flexible as well with pick-up times. The front desk staff were so friendly and flexible and answered any question I had. Housekeeping was also great throughout my stay! The guest laundry facility was an added bonus, especially since I was there for two weeks. While I didn’t utilize them, the hotel also has a pool, business center, movie theater, and fitness facility! The complimentary breakfast had a great selection, and Monday-Wednesday there was a happy hour and dinner offered in the evenings that was also a nice bonus. I’ll definitely be recommending this hotel to my coworkers – we travel up to Madison frequently for Epic-related business. I’ve stayed in a lot of hotels, but this one had some of the warmest staff I’ve met. The next time I travel back to Madison, I will definitely stay here!
My crew and I stayed for almost 3 weeks at this location and had outstanding accommodations and service. The staff was not only helpful and pleasant but truly were there to support us and make sure our experience exceeded our expectations. Additionally the rooms were clean and disinfected daily to reduce our concerns regarding Covid 19. We have been gone for over a week now and have stayed in multiple other hotels in other areas of Wisconsin and quite frankly we have been extremely disappointed after leaving Staybridge having to put up with substandard housecleaning, rude and unprofessional staffing, as well as unfulfilled requests. The Staybridge hotel in Madison truly spoiled us! Thanks to Bobby (GM) and Judy (Marketing) and all their staff for treating us so kindly and taking care of my guys during our stay with them. We truly miss you already! We will always recommend you and look to stay at other Staybridge hotels in our travels due to our experience with you. Thanks again. Sincerely, Extremely Satisfied Customer.
My hotel stay was impressive! The Social time was awesome! I wasn’t interested in getting out in the weather to eat dinner. We had a large group from work for training and stayed a week. Staff went out of their way to accommodate us asking for transportation everywhere! Very impressed with customer service from this Madison-Fitchburg location. Comfortable king size bed, kitchenette, large shower, good food, and very clean environment. Ready to go back!
Stayed here for an Epic course. The perks provided by this hotel went beyond my expectations. They provided free shuttle to almost everywhere in madison, free laundry use, free breakfast, free snacks on some nights, free drinks every night and the staff’s service was A Star for everyone of them. I am actually comparing it to the 4 star hotel which I stayed in downtown previously and boy, this hotel wins them hands down in every aspect! I will definitely return to this hotel again for my future stays. Special commendations to all the drivers – Francis, Al and Gary for being so accommodating when the front desk messed up my shuttle requests time and time again.
Your hotel is BEAUTIFUL! I thoroughly enjoyed my stay! Everything was perfect, and SO SO clean.
A couple things that stuck out to me…
- Front desk staff – super friendly, and always willing to help
- Kitchen Crew – super nice, and always asked how it was
- Shuttle service – your shuttle drivers are some of the nicest men EVER. Super easy to talk to, and do a great job at conversing with folks in the shuttle
- A woman in the elevator with me when going to our rooms (have never met her before) kept saying how nice your hotel was, and nicest people and service she has ever received on a business trip
Thank you for the goodie bag upon arrival as well.
I am super excited to return the week of December 9!
With a number of our clients attending Epic training in Q4 2019, I am beyond pleased to have found the Staybridge Suites at Madison-Fitchburg!
The team has been amazing to work with! It has been super simple to book rooms, schedule airport shuttle pickups, and the hotel’s shuttle van makes multiple weekday stops both to and from Epic. Add to the mix the fact that their special Epic rate is a great deal and this hotel is a true Winner (with a capital “W”)!
Of important note: This Staybridge offers a hot breakfast every morning and a dinner several nights a week as well. Additionally with 24 hour advance notice you can work with the front desk team to schedule a shuttle to drop you off at the airport.
Whether you are on a strict budget or a regular expense account, this is a hotel worth looking into based upon the service, amenities, and team… I guarantee that you won’t be disappointed!!!
MJ and DC